Every call logged, recorded and linked to a lead
Connect your IVR or cloud telephony provider and every inbound and outbound call is logged against the right lead, with the recording playable from the lead timeline.
IVR & Call Tracking features
Automatic call logging
Call details are captured by webhook — no manual entry.
Call recordings
Listen to recordings right from the lead timeline.
Calls create leads
A call from a new number creates a lead tagged with the IVR source.
Multiple providers
Exotel, Ozonetel, Knowlarity, Superfone, or any provider via a generic webhook.
Up and running in 3 steps
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1
Add your IVR account
Pick your provider and copy the webhook URL into it.
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2
Calls flow in
Call summaries and recordings arrive automatically.
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3
Follow up
Agents see the call on the lead and act on it.
IVR & Call Tracking — frequently asked questions
Works great with
Lead Capture Forms & Integrations
Embed branded lead forms and sync Meta lead ads, Click-to-WhatsApp chats and IVR calls straight into your CRM with source and campaign attribution.
Learn moreLead Management
Capture, de-duplicate, score, assign and follow up every lead in one CRM. Leads from ads, forms, WhatsApp and calls land in a single list.
Learn moreLead Attribution
Track every touchpoint of a lead with UTM tags, campaign and ad IDs and click IDs (gclid, fbclid, ctwa_clid). See first and last touch on each lead.
Learn more