Your WhatsApp Business number, inside your CRM
Connect your number through the official WhatsApp Cloud API with Meta Embedded Signup and reply to customers from a shared team inbox — with the lead profile, history and pipeline stage right beside the chat.
WhatsApp CRM & Team Inbox features
Official WhatsApp Cloud API
Connected through Meta’s official API with Embedded Signup — no unofficial apps or phone-tethering.
Shared team inbox
Multiple agents work one number. Chats are linked to leads and assigned owners.
Context beside every chat
See the lead’s source, stage, notes and timeline while you reply.
Approved templates
Create, submit and send Meta-approved message templates with variables filled from lead data.
Reply from the mobile app
Agents can answer chats from the Android and iOS app.
Click-to-WhatsApp ads
Chats that start from Click-to-WhatsApp ads are tagged with the ad that drove them.
Up and running in 3 steps
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1
Connect your number
Sign in with Facebook and pick your WhatsApp Business account and phone number.
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2
Chats become leads
Every new conversation creates or updates a lead automatically.
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3
Reply as a team
Agents chat from the web or mobile app, with full context.
WhatsApp CRM & Team Inbox — frequently asked questions
Works great with
WhatsApp Broadcast Campaigns
Send bulk WhatsApp broadcasts with approved templates to segmented lead lists. Schedule campaigns and track delivery, reads and replies.
Learn moreWhatsApp Chatbot & Auto-replies
Reply to WhatsApp messages 24/7 with keyword-based auto-replies and route conversations to the right agent automatically.
Learn moreWhatsApp Chat Funnels
Qualify and onboard leads on WhatsApp with guided button and list conversations. Answers are saved to the lead profile automatically.
Learn moreWhatsApp Messaging API & REST API
Send WhatsApp template messages from your own app with a token-authenticated API, track delivery status, and sync leads with the REST API.
Learn more