chatWhatsApp CRM & Team Inbox

Your WhatsApp Business number, inside your CRM

Connect your number through the official WhatsApp Cloud API with Meta Embedded Signup and reply to customers from a shared team inbox — with the lead profile, history and pipeline stage right beside the chat.

verifiedWhat you get

WhatsApp CRM & Team Inbox features

Official WhatsApp Cloud API

Connected through Meta’s official API with Embedded Signup — no unofficial apps or phone-tethering.

Shared team inbox

Multiple agents work one number. Chats are linked to leads and assigned owners.

Context beside every chat

See the lead’s source, stage, notes and timeline while you reply.

Approved templates

Create, submit and send Meta-approved message templates with variables filled from lead data.

Reply from the mobile app

Agents can answer chats from the Android and iOS app.

Click-to-WhatsApp ads

Chats that start from Click-to-WhatsApp ads are tagged with the ad that drove them.

routeHow it works

Up and running in 3 steps

  1. 1

    Connect your number

    Sign in with Facebook and pick your WhatsApp Business account and phone number.

  2. 2

    Chats become leads

    Every new conversation creates or updates a lead automatically.

  3. 3

    Reply as a team

    Agents chat from the web or mobile app, with full context.

helpFAQ

WhatsApp CRM & Team Inbox — frequently asked questions

Yes. The integration uses Meta’s official WhatsApp Cloud API and Embedded Signup.
Yes. The shared inbox lets your whole team reply from one business number, with chats linked to leads and owners.
No. The Cloud API runs on Meta’s servers, so no phone needs to stay connected.

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